Platforms

Platforms

Every platform Pozy connects to, what each one supports, its API id, and how one post request reaches all of them.

Pozy connects to social networks, messaging apps, phone channels, ad networks, stores, blogs, a CRM and the big productivity suites. You connect each account once, and then the same endpoints work across all of them: one post request for every network, one inbox for every conversation, one analytics call for every account. This page is the map. Each platform page covers what that platform supports, how to connect it, the post types and fields it takes, media limits, analytics and inbox details.

#Capability matrix

Platform Publish Analytics DMs Comments Reviews Connect
Instagram Yes Yes Yes Yes – OAuth
TikTok Yes Yes Yes Yes – OAuth
YouTube Yes Yes – Yes – OAuth
Facebook Yes Yes Yes Yes Yes OAuth
LinkedIn Yes Yes – Yes – OAuth
X Yes Yes Yes Yes – OAuth
Threads Yes Yes – Yes – OAuth
Pinterest Yes Yes – – – OAuth
Bluesky Yes Yes Yes Yes – Credentials
Google Business Profile Yes Yes – – Yes OAuth
Snapchat (beta) Yes Yes – – – OAuth
Reddit (paused) Yes Yes Yes Yes – OAuth
WhatsApp Yes – Yes – – Credentials
Telegram (coming soon) Yes – Yes – – Bot token
Discord (coming soon) Yes – – – – Bot token
Slack Yes – Yes – – Bot token
iMessage – – Yes – – Phone number
SMS – – Yes – – Phone number
RCS – – Yes – – Phone number
Shopify – – – – – OAuth
WooCommerce – – – – – Credentials
WordPress – – – – – OAuth
Wix – – – – – OAuth
Webflow – – – – – API token
HubSpot – – – – – OAuth
Google Analytics – – – – – OAuth
Google Workspace – – – – – OAuth
Microsoft 365 – – – – – OAuth

Ad networks are listed on Ads.

"Paused" means the platform has switched off third-party access for now. Reddit closed its API to outside apps, so publishing, Reddit DMs and comments are paused; Reddit Ads keep working.

#Platform ids

Requests and responses use a short id per platform. Use these ids in platforms[].platform, in ?platform= filters and in connect URLs such as /v1/connect/{platform}.

Id Shown as Id Shown as
instagram Instagram whatsapp WhatsApp
tiktok TikTok telegram Telegram
youtube YouTube discord Discord
facebook Facebook slack Slack
linkedin LinkedIn imessage iMessage
twitter X sms SMS
threads Threads rcs RCS
pinterest Pinterest shopify Shopify
bluesky Bluesky wordpress WordPress
googlebusiness Google Business Profile wix Wix
snapchat Snapchat webflow Webflow
reddit Reddit hubspot HubSpot
googleanalytics Google Analytics google Google Workspace
microsoft Microsoft 365 woocommerce WooCommerce
X keeps its old id

X's id is still twitter, for compatibility. Show "X" to people and send twitter to the API.

Ad networks have their own ids (metaads, googleads, tiktokads, linkedinads, pinterestads, xads, redditads, openaiads) because an ad account is a separate connection from the organic account. See Ads.

#One request for every network

A post lists its targets in platforms. Each entry names a connected account, and can override the text, the media, the time and the platform options for that account only. Everything else is shared.

curl -X POST https://api.pozy.ai/v1/posts \
  -H "Authorization: Bearer $POZY_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "content": "Our spring menu is here. Twelve new dishes, all from farms within 50 km. Book a table this week and the dessert is on us.",
    "mediaItems": [{ "type": "image", "url": "https://cdn.example.com/spring-menu.jpg" }],
    "platforms": [
      { "platform": "instagram", "accountId": "6720c1a94f3b2e0018d4a7f1" },
      { "platform": "facebook", "accountId": "6720c1a94f3b2e0018d4a7f4" },
      { "platform": "twitter", "accountId": "6720c1a94f3b2e0018d4a7f6", "customContent": "Spring menu is live: 12 new dishes from local farms. Dessert on us this week." },
      { "platform": "linkedin", "accountId": "6720c1a94f3b2e0018d4a7f5", "platformSpecificData": { "firstComment": "Reservations: https://example.com/book" } }
    ],
    "scheduledFor": "2026-11-03T09:00:00",
    "timezone": "Europe/Madrid"
  }'

Per-entry overrides:

Field on a platforms entry Use it for
customContent Different text for one account, usually to fit a shorter limit
customMedia Different media for one account, such as a 9:16 crop for a Story
scheduledFor A different time for one account
platformSpecificData Options only that platform understands. Each platform page lists its fields.

Each entry publishes on its own and reports its own status, so one network failing does not stop the others. A post where some entries failed ends as partial. See Post lifecycle.

#Compare text and media limits

The limits that most often break a cross-post. Full tables are on each platform page.

Platform Text limit Images per post Videos per post Text-only posts
Instagram 2,200 1, or 10 in a carousel 1 No
TikTok 2,200 (video), 4,000 (photo description) Up to 35 1 No
YouTube 100 title, 5,000 description None 1 No
Facebook 63,206 10 1 Yes
LinkedIn 3,000 20 (or 1 document) 1 Yes
X 280, or 25,000 with Premium 4 (or 1 GIF) 1 Yes
Threads 500 10 1 Yes
Pinterest 100 title, 800 description 1 1 No
Bluesky 300 4 1 Yes
Google Business Profile 1,500 1 None Yes
Snapchat 160 (Spotlight) 1 1 No

Before you schedule a large batch, run it through validation to catch these limits without publishing anything.

#Social networks

#Messaging

#Commerce, blogs and CRM

#Email, calendar and files

#Before you connect anything

  • Every account belongs to a profile. If you are building for your own customers, create one profile per customer first. See Build a platform.
  • Most platforms connect through the platform's own sign-in screen. A few use credentials, a bot token or a phone number. See Connecting accounts.
  • The first 2 connected accounts are free. After that each account is billed per day it stays connected. See Pricing.