WhatsApp · WhatsApp Calling

List call history for an account

Returns call history for an account, one page at a time.

GEThttps://api.pozy.ai/v1/whatsapp/calls

listWhatsAppCalls

Guides: WhatsApp calling, WhatsApp pricing

Request

Send your API key as Authorization: Bearer pz_live_.... Read-only keys can call it. Keys with the messages resource group disabled get 403 resource_group_disabled. Authentication

Query parameters

Name	Type	Notes
`accountId`required	string
`status`	string	One of `ringing`, `answered`, `ended`, `failed`
`direction`	string	One of `inbound`, `outbound`
`since`	string (date-time)
`until`	string (date-time)
`before`	string (date-time)
`limit`	integer	1 to 200

Example

curl -X GET "https://api.pozy.ai/v1/whatsapp/calls?accountId=696e0b682d0a31188e7a2ba9&limit=1" \
  -H "Authorization: Bearer $POZY_API_KEY"

const res = await fetch("https://api.pozy.ai/v1/whatsapp/calls?accountId=696e0b682d0a31188e7a2ba9&limit=1", {
  headers: { Authorization: `Bearer ${process.env.POZY_API_KEY}` },
});
const data = await res.json();
if (!res.ok) throw new Error(data?.error ?? `Request failed with status ${res.status}`);
console.log(data);

import os
import requests

resp = requests.get(
    "https://api.pozy.ai/v1/whatsapp/calls",
    headers={"Authorization": f"Bearer {os.environ['POZY_API_KEY']}"},
    params={
        "accountId": "696e0b682d0a31188e7a2ba9",
        "limit": 1,
    },
    timeout=30,
)
resp.raise_for_status()
print(resp.json())

Response

200 on success

callsarray of object
11 child fields
- _idstring
- directionstring
  One of inbound, outbound.
- fromstring
- tostring
- statusstring
  One of ringing, answered, ended, failed.
- startedAtstring (date-time)
- endedAtstring (date-time)
- durationSecondsinteger
- endReasonstring
  One of hangup, no_answer, rejected, error.
- recordingUrlstring
- billingobject
  6 child fields
  metaCostUSDnumber
  carrierCostUSDnumber
  recordingCostUSDnumber
  billableCostUSDnumber
  totalCostUSDnumber
  currencystring
nextCursorstring (date-time)
Can be null.

200 response

{
  "calls": [
    {
      "_id": "635d87e261ae344ef27fd1df",
      "direction": "inbound",
      "from": "+14155550123",
      "to": "+14155550123",
      "status": "ringing",
      "startedAt": "2026-10-02T09:00:00.000Z",
      "endedAt": "2026-10-02T09:00:00.000Z",
      "durationSeconds": 1,
      "endReason": "hangup",
      "recordingUrl": "https://pozy.ai/media/example-1.jpg",
      "billing": {
        "metaCostUSD": 12.5,
        "carrierCostUSD": 12.5,
        "recordingCostUSD": 12.5,
        "billableCostUSD": 12.5,
        "totalCostUSD": 12.5,
        "currency": "USD"
      }
    }
  ],
  "nextCursor": "2026-10-02T09:00:00.000Z"
}

Errors

Errors use one shape: { error, type, code, param?, details? }. The ones you are most likely to see here:

400	invalid_request_error	A parameter or body field is missing or invalid. `param` names it.
401	authentication_error	The API key is missing, revoked or expired.
403	permission_error	The key is scoped to other profiles or has this resource group disabled.
429	rate_limit_error	Too many requests this minute. Wait for `Retry-After` seconds.

Every code is listed in Errors.

More in WhatsApp Calling

GETGet calling config for an account POSTEnable calling on a number PATCHUpdate calling config DELDisable calling on a number GETCheck call permission POSTInitiate outbound call GETGet a single call GETGet a call recording GETEstimate per-minute cost GETGet calling config for a number POSTEnable calling on a number PATCHUpdate calling config DELDisable calling on a number POSTStart caller-ID verification for a customer-brought number POSTConfirm the caller-ID verification code