Automations · Contacts

List channels for a contact

Returns channels for a contact.

GEThttps://api.pozy.ai/v1/contacts/{contactId}/channels
getContactChannels

Guide: Contacts

Request

Send your API key as Authorization: Bearer pz_live_.... Read-only keys can call it. Keys with the contacts resource group disabled get 403 resource_group_disabled. Authentication

Path parameters

NameTypeNotes
contactIdrequiredstring

Example

curl -X GET "https://api.pozy.ai/v1/contacts/642d31f43531ce7d44aa5013/channels" \
  -H "Authorization: Bearer $POZY_API_KEY"

Response

200 on success

  • successboolean
  • channelsarray of object
    9 child fields
    • idstring
    • accountIdstring
    • platformstring
    • platformIdentifierstring
    • displayIdentifierstring
    • isSubscribedboolean
    • conversationIdstring
    • metadataobject
    • createdAtstring (date-time)
200 response
{
  "success": true,
  "channels": [
    {
      "id": "6bfebd43ddc270f6d2c56fc5",
      "accountId": "696e0b682d0a31188e7a2ba9",
      "platform": "instagram",
      "platformIdentifier": "instagram",
      "displayIdentifier": "string",
      "isSubscribed": true,
      "conversationId": "6e525f3820fc636aa96d2ee9",
      "metadata": {},
      "createdAt": "2026-10-02T09:00:00.000Z"
    }
  ]
}

Errors

Errors use one shape: { error, type, code, param?, details? }. The ones you are most likely to see here:

400invalid_request_errorA parameter or body field is missing or invalid. param names it.
401authentication_errorThe API key is missing, revoked or expired.
403permission_errorThe key is scoped to other profiles or has this resource group disabled.
404not_foundNothing with that id exists in your workspace.
429rate_limit_errorToo many requests this minute. Wait for Retry-After seconds.

Every code is listed in Errors.

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